UX’s newest buzzword is the future for building meaningful relationships with customers.

A few weeks back I was listening to The Happiness Lab with Dr. Laurie Santos (P.S. I highly recommend checking it out if you get the chance.) …

And how better UX could help solve the problem.

Yet another public controversy: Here’s Zuckerberg back in 2018 during international data privacy lawsuits with the European Union.

Once again, Mark Zuckerberg, the tech mogul with a chokehold on the American media, has been caught red-handed at the mercy of the American media.

Yesterday’s Wall Street Journal featured a pretty lengthy article exposing Zuckerberg and his team at Facebook for denying the horrific trends involving Instagram among teenage…

….and what we can expect for the next decade in design.

French designer Coco Chanel (1920)

“Simplicity is the keynote of all true elegance.”
— Coco Chanel

Perhaps the most influential quote from one of the most influential people. Literally — French fashion icon and businesswoman Coco Chanel was listed as one of Time’s 100 Most Influential People of the 20th century.

Chanel is widely known…

Man staring at computer screen
Photo by Austin Distel on Unsplash

“It is the duty of machines and those who design them to understand people. It is not our duty to understand the arbitrary, meaningless dictates of machines.” — Don Norman

The irony of UX design is that too often our digital interface, designed by humans for humans, still feels digital…

A look into why you should consider pursuing UX Research as a potential career path.

Sticky notes demonstrating different research methods
Photo by David Travis on Unsplash

1. You like to be challenged

UX Researchers aren’t necessarily easy to come by. That’s because the field is a fusion of many different disciplines.

As a UX Researcher, you’ll find yourself wearing a lot of hats. You’ll be a salesperson, pitching your product and recruiting interested users. You’ll be a writer, fine-tuning scripts for your…

Everything I learned in Course 3 of the Google UXD program. Check out my previous articles for information on other courses in the certificate.



1 Month

Action Items:

  1. Build a goal statement
  2. Outline the user flow
  3. Create storyboard
  4. Draw paper wireframes and digital wireframes in Figma
  5. Build low-fidelity prototype in Figma

Peer-graded assignments:

  • Create…

A few tips and tricks I learned navigating the 2nd Course in Google’s UX Design Program: “Start the UX Design Program: Empathize, Define, and Ideate”.

Woman and man brainstorming and sketching ideas on whiteboard

As mentioned in my last article, I’ve recently been working through Google’s UX Design course to learn new principles and tools and immerse myself in…

My take on the certificate that’s alleged to “disrupt the college degree”.

Picture of the certificate with Google’s logo
“Foundations of UX Design” — The first of seven courses in the certificate program

In June of 2020, I received an email from a boss at a former internship inviting me to jump on board a technology startup. …

Kelsey O'Connor

UX Writer | Freelancer | kelseyjoconnor.com | Interested in writing, design, and technology. | She/her |

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